Terms & Conditions

Welcome to GoLocal Catering + Takeout! These terms and conditions outline the rules and regulations for the use of our services.

By accessing our services, we assume you accept these terms and conditions. Do not continue to use GoLocal Catering if you do not agree to all of the terms and conditions stated on this page.

1. Services

GoLocal Catering provides order to-go kitchen and catering services to customers in Canada. Our services include the preparation and delivery of food items as ordered by customers.

2. Ordering

l Customers can place orders through our website or designated third-party platforms.

l Orders must be placed within our specified operating hours.

l Orders are subject to availability. We reserve the right to refuse or cancel an order in certain circumstances, including but not limited to unavailability of items or inability to process payment.

3. Payment

l Payments for orders can be made online through our integrated payment solutions.

l By making a payment, customers agree to the terms and conditions of the payment processor.

l We do not store credit card details nor do we share customer financial details with any third parties.

4. Delivery

l We strive to deliver orders within the specified timeframe.

l Delivery charges may apply and will be communicated to customers during the ordering process.

l While we make every effort to ensure timely delivery, we cannot be held responsible for delays caused by factors beyond our control, such as weather conditions or traffic.

5. Damaged Items

l In the event that items are damaged upon delivery, customers must notify us immediately.

l We reserve the right to request photographic evidence of the damaged items.

l Upon validation of the complaint, we will replace the damaged items at no additional cost to the customer.

6. Cancellations and Refunds

l Orders cannot be canceled once they have been confirmed and payment has been processed.

l We do not offer refunds except in cases where we are unable to fulfill an order due to circumstances within our control.

7. Intellectual Property

l All content included on our website and related materials, including but not limited to logos, text, graphics, and images, is the property of GoLocal Catering and is protected by copyright laws.

8. Governing Law

l These terms and conditions are governed by and construed in accordance with the laws of Canada.

9. Changes to Terms and Conditions

l We reserve the right to modify these terms and conditions at any time. Any changes will be effective immediately upon posting on our website.

By using our services, you agree to be bound by the most current version of these terms and conditions.

If you have any questions or concerns about these terms and conditions, please contact us at [contact email/phone number].