FAQs
WHEN CAN I PLACE MY ORDER?
The website is available to place your orders from Sunday to Thursday every week. You can place the order using this website by browsing through the Shop Now page and going through the order process. However the orders will be fulfilled during the weekend on Friday and Saturday. Contact us if you have different requirements and we can see how to accommodate them.
CAN I MAKE PAYMENT FOR MY ORDER ON THE WEBSITE?
Yes You can pay with your credit card at the point of check-out. We leverage Stripe for our payment processing.
DO YOU OFFER DELIVERY SERVICES?
Yes we can arrange order delivery at a cost that will go to a third party delivery service. The options are available at the point of check-out and you are required to provide delivery details to enable us process the request. We also have pick-up option for customers who are interested in picking up the orders themselves.
WHEN I ORDER, WHEN SHOULD I EXPECT MY DELIVERY?
Our order fulfillment times are as follows:
- Friday: 6:00pm - 8:00pm
- Saturday: 12:00pm - 6:00pm
If you want to have your order delivered outside of the stated window, please get in touch with us at golocalbyhoq@gmail.com, with details and we can review and get back to you.